Anyone else seeing issues with the Electronic Bill Payment module lately? Just noticed yesterday that it won't generate any files or payments again... 😕

is there an easy search to get all roles and their permissions levels?

UNBILLED RECEIVABLE GROUP I have a question on unbilled receivables groups, anyone with experience with these groups?

Hi, Has anyone know a permission that gives view access to user/roles to a custom role (Setup->User/Roles->Manage Roles)?

We are sending an email template to the customer when the ITEM FULFILMENT = SHIPPED, but I cannot seem to get the Tracking Numbers on the email. Some packages go out via FEDEX some via other couriers. I've tried many variations but none seem to work. What am I missing here? tried:

transaction.packagetrackingnumber
transaction.linkedtrackingnumber
transaction.linkedtrackingnumbers
transaction.createdfrom.transaction.linkedtrackingnumber

@PlanetJupiter they should be in the packages sublist

Does anyone know of a physical terminal that works with NetSuite for swiping credit cards? I see that there is an offering through BlueFin that works with CyberSource but I am looking for other options? http://www.bluefinpartner.com/cybersource/

Is anyone using Saved Searches in their ALA Rules? I am trying to set a rule to trigger a specific location / marketplace to be set at the line level but am not sure how to accomplish it... Ex: Amazon order. If NS sees for example a location field 'Amazon', ALA ignores the other predefined rules and sets 'Amazon' as the line level location.

I don't see Package and or Carrier Tab on the customize page for Item Fulfillment, is there a reason for that?

@here Any ideas why the WEEKLY TIMESHEET would suddenly start showing the BILLABLE column field as grayed out? We don't know of any form level changes that occurred.

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I can't imagine why any time marked to the finance department would be billable

that said - it stays grayed out even when a client is picked?

Hi, how do I put the vendor bill status back to "Pending Receipt"? There is no Item Receipt associated with the Bill but it is in "Pending Billing" status. We would like to change it back to "Pending Receipt" status

Weird issue : on Free standing invoice, system doesn't populate Account Receivable account from the customer record, if I go from Transaction >sales>Create invoice or Create New invoice (Create new Bar) but it auto populate when I create invoice from customer record or transaction > Customer > invoice billable customer, Same form/ Admin role

Is there a way to, when 2 people create a sales order at the same time, to have a unique SO each time? Right now, it's trying to duplicate it, so we end up having a lot of duplicate sales order ids in netsuite

Are you able to audit vendor bills to see if records were edited/deleted?

What does the "Authorize Return" button in a purchase order do exactly? I have never used it before and not quite sure what it's for.

I created a custom center + custom role and running into something weird. Have custom record that stores critical data. Custom Role has Edit access to custom record. Custom Role also has access to Persist Search and Perform Search. However, when the user logs in, the Saved Searches against that custom record show zero results. They click the link and NetSuite shows zero results, no permission errors. When I look at the same searches as an admin, there are hundreds of records. Any tips?

Hi, do you know if it's possible to create an asset selecting a custom segment and having the depreciation journal entry to consider it? I cannot get it working! I created 2 custom segments (gl impact and not) but in the depreciation history and the journal the value is empty

Hi all! I'm trying to make a system notes search of updates to Vendor records, but I only see "Entity" available as a record type. Is there a way to pull in / filter by entities that are vendors?

A folder with a ton of files was accidentally deleted from the file cabinet. Does anyone know if it is at all possible to retrieve them, perhaps maybe with the help of NetSuite?

Hi, is there a way to have NetSuite send as default PDF attachments emails instead of html body email for sales orders? I know that is possible to do it at a customer level but is it possible to do it at environment level?

approval button disappears on Journal Entries... any idea why?

anyone using the new version of Suite Approvals?

Hey there Admins, I have a question: For those of you whose business uses contractual retainage: What is your approach to this in Netsuite? Do you use a separate suiteapp like Full Clarity's Retainage app? Did you make your own solution? I'd love to see how other businesses are doing it- thank you!

Also, I had another question: Do any of you have experience with Incoterms at your company? How does your company or any companies you've worked for handle the impacts for different incoterms and reflect this in Netsuite?

can you put quantity on the related record Tab on the sales order? currently it only has amount

We are going through an acquisition and need to import historical transactions from the legacy system. How do we import already billed Sales Orders (without creating invoices) and associate them with revenue arrangements/plans?