Hi everyone - we requested Release Preview Monday morning, and it still hasn't been provisioned. We're used to getting RP or a refreshed sandbox by the following day. Curious what experience others have had with RP this go round.

Does anyone know how one goes about requesting a new Account Manager for your NetSuite account? Our guy has gone completely unresponsive.

We have built a free mass-delete data tool for NetSuite and plan on doing a marketing launch soon. The ideal use case is Sandbox mass delete where you might need to delete stuff during testing or trial-run migrations. Does anyone want to be a beta user of this? DM me and I'll share the GitHub link. Thanks!

Hi all, have anyone in here experience with the consultant company EtterRamli ? looking for some insight into how they perform vs hiring an additional inhouse

Is there a way to prevent users from choosing a parent location on all transactions (one that doesn't have a parent)?

Hi all, We are seriously considering getting out of RF-Smart and perhaps move to Netsuite WMS. I like RF-Smart, but the lack on response to my emails and other support needed, makes very difficult for me to rely on them and support our pre-revenue company. Every time that I have a simple question, they always come back with paid engagement suggestion. I which they had an "Ask a Question" section, just like Netsuite Support. • I will appreciate any Pros/Cons and information you can share in regard to Netsuite's WMS. Thank you

Anybody got any experience with updating inventory items' average costs for different locations? Today we have items where the average costs in several locations differ greatly from the average cost in Main inventory. I would like to do a mass update for those items and match the average cost in all locations to match the main inventory value. How hard is this to do by yourself using AI to code you a script to deploy?

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Does anyone know why we can not remove an email from the header section of a customer record, and leave the field blank, its not a required field, but we keep getting prompt that it is.

Hello team, Is it possible to create a custom parser CDF3 to import credit card transactions via SFTP?

Hi, I wanted to ask if you have experience working with SuiteCommerce/SCA. I’m currently working on a SuiteCommerce project and could use some help with a few things. Would you be available to help?

Sharing something we built and released for free: a NetSuite bulk-delete tool (Suitelet + Map/Reduce) for clearing sandbox/test data. This takes a different approach from the Saved Search deletion scripts, and instead has a filter-based approach, and it also offers an intelligent deletion order. Handling deletion order is important. NetSuite will not delete a record that something else depends on, such as a customer with invoices, a bill with a payment against it. So records have to be removed in the right sequence. The toolkit clears all 22 record types in one pass, in dependency order. The tool can filter by any one or combination of: Subsidiary, Record type (single or grouped), Created Date, Transaction Date (if a transaction), and/or External ID. We built this because we kept needing to delete data in Sandboxes between migration dry runs. Then the NS Consultants we work with asked for it, so we figured we'd just offer it to the world. It's totally free to use on your own data, and if you are a NetSuite consultant, then it's also free to use for your customers. And the underlying source code is published to GitHub. We'd love any feedback you have! More info is here, suitemigration.com/netsuite-admin-toolkit And you can download it (or check out screenshots) on GitHub, github.com/Uranus-io/suitemigration-admin-toolkit

Does anyone provides netsuite technical training here?

Hi everyone, I have a question regarding Parent and Child Customer balances in NetSuite. The transactions of Child Customers are visible on the Parent Customer record, but their accumulated/outstanding balance is not showing in the Parent Customer’s Balance field. Is this the standard behavior in NetSuite? Is there any standard setting or way to show the combined balance of all Child Customers in the Parent Customer’s Balance field?

Does anyone have experience in CDF3 format to import credit card transactions via SFTP?

I'm curious, what's been the highest transaction volume you've seen for a client or somewhere you've managed their NetSuite environment? Started a new role not too long ago and the volumes are very high compared to anything I'm seen (circa 100k transaction lines per day). It presents a whole different set of problems from what's typical so I'm interested to hear other people's experience

sharing from #C08K4J2Q2TB for those not in that channel

Calling all NetSuite users within driving distance to BOSTON, MA! The Boston Netsuite User Group’s September BOSTON HARBOR CRUISE event is this Thursday! Join me Techliere LLC and Boston Netsuite Users at the BNSUG’s September 17th event aboard the Yacht, Northern Lights! Departing from the Rowes Wharf Boston at promptly at 6:00PM, enjoy a beatutiful sunset cruise in the Boston Harbor while learning and mingling with your NetSuite peers until 8:00PM. Space is limited so hurry and register here. bnsug.com/event.html Hope to see you there! Thanks to our sponsors this event is free! * NetGain * Bill * Tipalti * RF-Smart * Anderson Frank

Hope to see you there!

Headed to the NorCal NUG meet-up on Thursday (my first meetup). Anyone else going? I'd love to say hello.

Does anyone need help rolling out mcp to their entire company to handle all tier 1 and 2 support?

Anyone else's sandbox accounts not working? Getting suitescript error when trying to create any transaction or record. SuiteApp marketplace unavailable. Happening in both of our sandbox accounts.

Our suiteapps marketplace is down also in sb

Just to add another data point: we have a client who is having suitescript errors and is unable to access the suiteapp marketplace in their sandbox environment. They are not having the same severity of errors and the suiteapp marketplace are accessible in the production account

Does anyone have any guidance on how to enable MCP access for multiple users? Do you simply give their existing roles the MCP permissions and let them use that to connect? (The roles are SSO enabled if that matters). Or do you create new roles? Looking for some sort of best practice

Does anyone know if we can use M2M connection for MCP connector? We have constant dropping of a connection and is really annoying.

I have a customer that wants to filter segment entries based on the selection of a previous segment. As an example I select Department: Accounting and then the class segment is filtered for only accounting-related classes. I know this is not native and there are a few workarounds. I'm looking for some suggestions on what people have found to be very successful doing this.

So my netsuite MCP connections disconnect every week, are there any settings I can change to extend that disconnection period or remove it? Because when running scheduled tasks that causes an issue on my end

So today we discovered an issue with scanned vendor bill (bill capture). Either using transaction email capture or manually uploading a pdf is failing during the OCR processing. I attempted the manual upload in Prod and sandbox. Are there any other customers experiencing this issue? FYI it appeared to work fine up until 9/11/2026. on 9/14/2026 it appears to start failing.

I created a Purchase Order (PO) from a Requisition (PR). Afterwards, I updated the item on line-level of the PO which resulted in link between PR and PO getting removed. Is there a way to re-link the PO and PR again (I have reverted the Item on PO)? Is this possible using SuiteScript?